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How American Express Is Redefining Premium: Access, Trust, and Brand Building at Cultural Scale
In this episode of The Speed of Culture podcast, Matt Britton sits down with Jessica Ling, EVP of Global Advertising at American Express, to explore how Amex is redefining premium for a new generation. Jessica breaks down the shift from exclusivity to experiential access, how the brand consistently delivers emotional and rational value, and what it takes to build modern connection across culture, sports, entertainment, and travel. She also dives into AI and the future of commerce, the power of personalization and connected experiences, and the evolving role of creators and live sport in customer engagement and brand storytelling at scale.
Best Places to Work 2026: Suzy makes Built In's annual list in three categories
Suzy wins three Built In 2026 Best Places to Work awards, reflecting our commitment to a culture where people grow, thrive, and do meaningful work.
The resolution reset: 2026 New Year’s goals reveal shifting consumer habits
New Year’s resolutions in 2026 focus on whole-self goals, flexible tracking, and empowered avoidance. See how consumers are redefining progress.
Research demands flexibility: how modern teams stay agile
Modern research teams need flexibility to move faster. Learn why rigid tools slow insights and how platforms enable speed, agility, and smarter decisions.
How Big Brands Stay Culturally Relevant: Inside Mondelēz’s Approach to Building Brands That Move With Culture
On The Speed of Culture podcast, Koen Burghouts shares how Mondelēz marketing strategy and Oreo brand strategy turn cultural participation into long-term brand equity. A conversation on relevance, leadership, and how big brands stay close to culture.
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The top consumer AI trends of 2026 – and how brands can stay ahead
AI is reshaping consumer behavior in real time. Suzy CEO Matt Britton breaks down the top 2026 AI trends and what they mean for brands.
Quant, qual, and Suzy Speaks: Why great foundational research requires all three
When to use quant, qual, and real-time consumer conversations — and why combining all three is essential for strong foundational research.
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From Messi to Yamal: What a lifetime of fandom taught me about modern brand loyalty
What Barça fandom teaches brands: why identity now drives loyalty, how it forms inside households, and what the Messi-to-Yamal era reveals about modern consumers.
Generation Algo: How AI is rewriting the rules of work, power and identity
In this episode of The Speed of Culture podcast, Matt Britton sits down with Dr. Eliza Filby, historian of generational change, bestselling author of Inheritocracy and Founder of The Generational Blueprint, to examine how work, identity, and power are being rewritten across generations. Eliza breaks down the forces reshaping the future of work, from multi-generational workforce dynamics and economic interdependence inside families to AI workforce disruption and the rise of the inheritance economy. She explores how Gen Z and Gen Alpha are shifting expectations around ambition, personal identity, and work, and why human skills in an AI world are becoming the real currency of progress.
