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Read our blog articles, watch our webinars, and listen to The Speed of Culture Podcast for a steady diet of original insights to keep your brand healthy and thriving. If you have specific questions or topics you want to research, our archive of material holds the answers.
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"Profile card featuring a headshot of Elizabeth Hogan, Director of Customer Success at Suzy, alongside the company logo on a purple background."
Blogs

Wrong address: Avoiding the risks of a one-size-fits-all AI strategy

AI
Market Research
Consumer Insights
Mar 4, 2026
Mar 3, 2026
 • 
 min read
The Speed of Culture Podcast promotional graphic featuring host Matt Britton, Founder and CEO of Suzy, and special guest Diana Marshall, EVP and Chief Experience Officer of Sam's Club.
Podcasts

Retail Reloaded: How Sam’s Club is redefining membership experience in the AI era

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Diana Marshall, EVP and Chief Experience Officer at Sam’s Club. Diana shares how Sam’s Club is building a human-led, tech-powered membership model, why experience is now the primary differentiator in retail, and how closed-loop data and AI-driven personalization are reshaping acquisition, loyalty, and retail media. The conversation explores the shift from frictionless to effortless retail, the power of associate experience, and what the future of buying looks like in an AI-enabled world.

Speed of Culture
AI
Technology
Mar 3, 2026
Mar 3, 2026
 • 
 min read
Steve Ward, VP of Field Operations at Suzy, smiling against a purple background with Suzy logo.
Blogs

Credibility crisis: Respondent quality in the AI era

AI passed attention checks 99.8% of the time. See how Suzy blends AI detection, conversational research, and human oversight to protect data integrity.

AI
Market Research
Feb 25, 2026
Feb 27, 2026
 • 
 min read
Promotional graphic for The Speed of Culture Podcast by Suzy featuring host Matt Britton, Founder & CEO of Suzy, and special guest Kelly Mahoney, Chief Marketing Officer of Ulta Beauty
Podcasts

Intelligent Beauty: How Ulta Beauty uses AI personalization to power loyalty and relevance at scale

In this episode of The Speed of Culture podcast, Matt Britton sits down with Kelly Mahoney, Chief Marketing Officer at Ulta Beauty, live from CES 2026 in Las Vegas. In this interview, Kelly unpacks how Ulta Beauty’s loyalty program and personalization engine drive nearly all sales. They also discuss why motivation-based marketing segmentation has replaced traditional demographics, and how AI-powered personalization in beauty and wellness retail shapes everything from recommendations to creative execution. The conversation further explores Ulta Beauty’s omnichannel customer journey, its evolving beauty and wellness retail strategy, and how Adobe CDP and Adobe Firefly creative automation support marketing at scale.

Speed of Culture
AI
Technology
Feb 24, 2026
Feb 27, 2026
 • 
 min read
Regan Smith, Senior Research Manager at Suzy, smiling professional headshot on purple branded background with Suzy logo and name/title text.
Blogs

Empathy isn’t fluffy: It’s a research skill

How empathy strengthens research rigor and reduces bias, plus how AI-moderated interviews with Speaks capture the why behind the what at scale.

AI
Consumer Insights
Market Research
Feb 18, 2026
Feb 18, 2026
 • 
 min read
Promotional graphic for The Speed of Culture Podcast by Suzy featuring host Matt Britton, Founder & CEO of Suzy, and special guest Milo Speranzo, Chief Marketing Officer of Lenovo North America.
Podcasts

Hard Reset: How Lenovo is redefining AI PCs, edge computing, and trust

In this episode of The Speed of Culture, Matt Britton sits down with Milo Speranzo, Chief Marketing Officer for Lenovo North America, live from CES 2026 in Las Vegas. Milo breaks down what it took to deliver Lenovo’s sold-out Sphere showcase, the product story behind AI PCs, servers, wearables, and Motorola, and why edge computing AI privacy now shapes a new hardware refresh cycle. The conversation also explores the Lenovo FIFA World Cup partnership, FootballAI analytics, and Milo’s leadership mantra for 2026: learn, iterate, and be a goldfish.

Speed of Culture
AI
Technology
Feb 17, 2026
Feb 23, 2026
 • 
 min read
Suzy brand illustration of two colleagues analyzing data on a computer with upward trending graph, representing market research insights and growth strategy.
Product

Deliverable strategy: How the right format drives impact

Discover how choosing the right research deliverable—from toplines to Stories—turns insights into action and drives real business impact.

AI
Consumer Insights
Market Research
Feb 12, 2026
Feb 18, 2026
 • 
 min read
Amy Frankenthaler, Customer Success Manager at Suzy, shown on a branded Suzy profile graphic with a professional headshot.
Blogs

Longevity scores: The Big Game’s ads change the wellness playbook

How The Big Game’s ads revealed longevity as emotional currency—and what the shift from transformation to reassurance means for brands.

Consumer Insights
Advertising
Market Research
Feb 11, 2026
Feb 18, 2026
 • 
 min read
Promotional graphic for The Speed of Culture Podcast by Suzy, hosted by Matt Britton, featuring special guest Rachael Zaluzec, CMO and SVP of Customer Experience and Brand Marketing at Volkswagen of America, shown sitting in the open trunk of a Volkswagen vehicle.
Podcasts

Why Volkswagen Still Believes Driving Defines Freedom in an AI-Powered Mobility Era

In this episode of The Speed of Culture podcast, Matt Britton speaks with Rachael Zaluzec, Chief Marketing Officer and Senior Vice President of Customer Experience and Brand Marketing at Volkswagen of America. Rachael explains how the Volkswagen ‘Drivers Wanted’ campaign returns as a cultural statement about independence and identity. The conversation explores 2026 Automotive marketing trends, the role of AI in automotive customer experience, and how Volkswagen is blending heritage with modern technology while preparing for the future of autonomous driving Volkswagen strategy.

Marketing
AI
Technology
Feb 10, 2026
Feb 18, 2026
 • 
 min read

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