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Read our blog articles, watch our webinars, and listen to The Speed of Culture Podcast for a steady diet of original insights to keep your brand healthy and thriving. If you have specific questions or topics you want to research, our archive of material holds the answers.
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Blogs

Human edge: What Crayola, Samsung, and Generous Brands actually think about AI

Insights leaders from three iconic brands got real about what's working, what's risky, and why the best decisions will always require a human in the loop.

AI
Market Research
Mar 12, 2026
Mar 12, 2026
 • 
 min read
Suzy and The Quirk's Event co-branded logo lockup on a purple gradient background
Product

The hidden cost of disconnected intelligence

Fragmented data is costing enterprise marketers $40M+ annually. Learn how to close the signal, synthesis, and activation gaps — and make faster decisions.

AI
Market Research
Mar 12, 2026
Mar 12, 2026
 • 
 min read
Seth Later, Information Security professional at Suzy, smiling headshot on purple background with Suzy company logo
Blogs

AI reliability: Brand trust is your competitive edge

Learn how brands can turn AI security into a competitive trust advantage by building reliability, governance, and consumer confidence at scale.

AI
Technology
Mar 11, 2026
Mar 11, 2026
 • 
 min read
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Podcasts

Money Moves: How Credit Karma uses AI to power smarter financial decisions

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Natasha Madan, Head of Marketing at Intuit Credit Karma. Natasha shares how Credit Karma is evolving from a credit score provider into a personalized financial assistant powered by AI and 80,000+ data points. The conversation explores democratized creativity in the AI era, financial literacy in the age of “FinTok,” Gen Z acquisition strategy, and how trust, personalization, and human intelligence will define the next phase of financial services.

Speed of Culture
AI
Technology
Mar 10, 2026
Mar 10, 2026
 • 
 min read
"Profile card featuring a headshot of Elizabeth Hogan, Director of Customer Success at Suzy, alongside the company logo on a purple background."
Blogs

Wrong address: Avoiding the risks of a one-size-fits-all AI strategy

AI
Market Research
Consumer Insights
Mar 4, 2026
Mar 4, 2026
 • 
 min read
The Speed of Culture Podcast promotional graphic featuring host Matt Britton, Founder and CEO of Suzy, and special guest Diana Marshall, EVP and Chief Experience Officer of Sam's Club.
Podcasts

Retail Reloaded: How Sam’s Club is redefining membership experience in the AI era

In this episode of The Speed of Culture, recorded live at CES in Las Vegas, Matt Britton sits down with Diana Marshall, EVP and Chief Experience Officer at Sam’s Club. Diana shares how Sam’s Club is building a human-led, tech-powered membership model, why experience is now the primary differentiator in retail, and how closed-loop data and AI-driven personalization are reshaping acquisition, loyalty, and retail media. The conversation explores the shift from frictionless to effortless retail, the power of associate experience, and what the future of buying looks like in an AI-enabled world.

Speed of Culture
AI
Technology
Mar 3, 2026
Mar 3, 2026
 • 
 min read
Steve Ward, VP of Field Operations at Suzy, smiling against a purple background with Suzy logo.
Blogs

Credibility crisis: Respondent quality in the AI era

AI passed attention checks 99.8% of the time. See how Suzy blends AI detection, conversational research, and human oversight to protect data integrity.

AI
Market Research
Feb 25, 2026
Feb 27, 2026
 • 
 min read
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Podcasts

Intelligent Beauty: How Ulta Beauty uses AI personalization to power loyalty and relevance at scale

In this episode of The Speed of Culture podcast, Matt Britton sits down with Kelly Mahoney, Chief Marketing Officer at Ulta Beauty, live from CES 2026 in Las Vegas. In this interview, Kelly unpacks how Ulta Beauty’s loyalty program and personalization engine drive nearly all sales. They also discuss why motivation-based marketing segmentation has replaced traditional demographics, and how AI-powered personalization in beauty and wellness retail shapes everything from recommendations to creative execution. The conversation further explores Ulta Beauty’s omnichannel customer journey, its evolving beauty and wellness retail strategy, and how Adobe CDP and Adobe Firefly creative automation support marketing at scale.

Speed of Culture
AI
Technology
Feb 24, 2026
Feb 27, 2026
 • 
 min read
Regan Smith, Senior Research Manager at Suzy, smiling professional headshot on purple branded background with Suzy logo and name/title text.
Blogs

Empathy isn’t fluffy: It’s a research skill

How empathy strengthens research rigor and reduces bias, plus how AI-moderated interviews with Speaks capture the why behind the what at scale.

AI
Consumer Insights
Market Research
Feb 18, 2026
Feb 18, 2026
 • 
 min read

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