Subprocessor List

Suzy works with the Subprocessors listed below (“Subprocessor List”) in order to provide various services. Clients can fill out the form available at https://engage.suzy.com/suzy-subprocessor to receive notifications of updates or changes to the Subprocessor List.

Mandatory Subprocessors

The following are mandatory infrastructure or security subprocessors.

undefinedCategoryProduct(s)PurposeLocation of ProcessingCompany AddressCompany URL
Microsoft Corporation (Azure, PowerBI, etc)Infrastructure & SecuritySuzy PlatformCloud infrastructure and data visualization services provider; IaaS providerWA, USA*1 Microsoft Way, Redmond, WAhttps://azure.microsoft.com/en-us/resources/cloud-computing-dictionary/what-is-azure/
Amazon Web Services, Inc.Infrastructure & SecuritySuzy PlatformCloud infrastructure services providerWA, USA*410 Terry Avenue North, Seattle, WAhttps://aws.amazon.com/
Cloudflare, Inc.Infrastructure & SecuritySuzy PlatformContent delivery network and web application firewall for our web services; application performance monitoring (APM)CA, USA*101 Townsend St San Francisco, CA, 94107https://www.cloudflare.com/
Google, LLCInfrastructure & SecurityAllDocument management, file share, e-mail, and calendar management provider. Transcription services and text sentiment ad hoc to provide Clients requested deliverables.CA, USA*601 N. 34Th Street Seattle Washington 98103https://workspace.google.com/lp/business
MaxMind, Inc.Infrastructure & SecuritySuzy PlatformQuality assurance (fraud detection)MA, USA*14 Spring St Fl 3, Waltham, Massachusetts, 02451https://www.maxmind.com/en/home
MaestroQA Inc.Infrastructure & SecuritySuzy PlatformQuality assurance (fraud detection)NY, USA11 E 29th St 26B, New York, NY 10016https://www.maestroqa.com/
MongoDB, Inc. (via Microsoft Azure)Infrastructure & SecuritySuzy PlatformDatabase-as-a-Service (DaaS) providerWA, USA*"1633 Broadway 38th Floor New York, NY 10019"https://www.mongodb.com/legal/privacy

Subprocessors Providing Technical Functionality

The following are mandatory subprocessors that provide technical functionality to deliver the Services.

ProviderCategoryProduct(s)PurposeLocation of ProcessingCompany AddressCompany URL
Twilio Inc. / SendgridCommunicationsSuzy PlatformPlatform transactional communicationsCO, USA1801 California St #500 Denver, CO 80202https://sendgrid.com/
Twilio Inc. / Segment.io, Inc.Data GovernanceAllData governance and analytics providerCA, USA101 Spear St., FL 5, San Francisco, CA, 94105https://segment.com/
HighSpot Inc.Customer success and relationship managementAllCustomer support and file share providerWA, USA2211 Elliott Ave # 400, Seattle, WA 98121https://www.highspot.com
Hire Horatio, LLCSupportAllCustomer and respondent support servicesNY, USAColombiaDominican Republic900 Broadway, Suite 404New York, NY, 10003https://hirehoratio.com/
Slack Technologies, LLCCommunicationsAllCommunications and file share applicationUSA500 Howard St, San Francisco, California, 94105, United Stateshttps://slack.com/trust/privacy/privacy-policy
Zendesk Inc.SupportAllServicing support ticketsCA, USA989 Market St San Francisco, CA 94103https://www.zendesk.com/
Box, Inc.Implementation and professional servicesManaged Services; Suzy PlatformIn-platform file sharing and storage; consent e-sign servicesUSABox Privacy, 900 Jefferson Avenue, Redwood City, CA 94063, United States of Americahttps://www.box.com/legal/privacypolicy

Optional Subprocessors for Enhanced Services

Enhanced Services are optional as requested by Client via purchase order.

ProviderCategoryProduct(s)PurposeLocation of ProcessingCompany AddressCompany URL
Okta, Inc. (Auth0)Infrastructure & SecuritySuzy PlatformCustomer Identity Access Management providerUSA*3180 18th St, San Francisco, CA, 94110https://auth0.com/
Don Jagoda Associates, IncImplementation and professional servicesSuzy Home (IHUTs)IHUT fulfillmentUSA100 Marcus Dr, Melville, NY 11747None
Fulfillment.com, LLCImplementation and professional servicesSuzy Home (IHUTs)IHUT fulfillmentUSA*730 King George Blvd Ste B, Savannah, GA, 31419https://www.fulfillment.com/
Dragonfly Technology Solutions Ltd.Implementation and professional servicesHeatmappingHeatmappingKemble, England2 Biddulph Cottages Windmill Road, Kemble, Cirencester, Gloucestershire, GL7 6AQhttps://dragonflyai.co/
OpenAI OpCo, LLC (via Microsoft Azure)Advanced Analytics and AISuzy AIAutomated market research and insightsUSA*3180 18th St, San Francisco, CA, 94110https://openai.com/enterprise-privacy https://azure.microsoft.com/en-us/products/ai-services/openai-service/
Cint ABProvision of services and analyticsAudiences - Global and CustomPanel provider for custom and global audiencesSwedenCint AB, Luntmakargatan 18, 111 37 Stockholm, Swedenhttps://www.cint.com/
Gazelle Globalization Group, dba G3 TranslateProvision of services and analyticsAudiences - Global AudiencesTranslationsNY, USA*1250 Broadway, Fl 5, New York City, NY 10001https://g3translate.com/
Ugam Solutions Pvt. Ltd.Implementation and professional servicesManaged Services; Support; Custom Audiences / Brand PanelsPanel provider for custom and global audiences; customer service/support; and/or Professional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups, analysis of open ended responses, etc.)India6th Floor, “B” Wing, Prism Towers, Malad Link Road Gogregaon (West), Mumbai- 400 062, Indiahttp://www.ugamsolutions.com/
AARKAImplementation and professional servicesManaged Services; Qualitative - AllProfessional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups, analysis of open ended responses, etc.)India73, 7th Floor, Nariman Bhavan, 227 Backbay Reclamation, Nariman Point, Mumbai IndiaNull
Wochit, Inc.Provision of services and analyticsQualitative - AllEmbedded video editing for qualitative servicesNY, USA*12 E 33rd St., Fl 4, New York, NY, 10016https://www.wochit.com/
DocuSign, Inc.Provision of services and analyticsQualitative - AllRespondent consent documentation facilitation if requested by ClientUSA*221 Main St., Suite 1000 San Francisco, CAhttps://www.docusign.com/trust/privacy/data-mgmt-privacy
ZoomProvision of service and analyticsSuzy LiveFacilitation of Suzy Live services if requested by ClientCA, USA*55 Almaden Boulevard, 6th Floor, San Jose, CA, 95113https://explore.zoom.us/en/privacy/
Google MeetProvision of service and analyticsSuzy LiveFacilitation of Suzy Live services if requested by ClientCA, USA*1600 Amphitheatre Parkway in Mountain View, CAhttps://support.google.com/meet/answer/9852160?hl=en&sjid=7377443922779312391-NC#zippy=%2Cprivacy-transparency
Narrative I/O, Inc.Provision of service and analyticsManaged Services; Custom Audiences / Brand PanelsData matching provider for enhanced analytics if requested by ClientNY, USA*228 Park Ave South, PMB 23303, New York, NY 10003, Attn: Privacyhttps://www.narrative.io/privacy-policy
NewsData .io by Bytesview AnalyticsProvision of service and analyticsAdvanced Analytics and AIAutomated market research and insightsIndiaD-41, 2nd Floor, Sector 59, Noida, Uttar Pradesh 201301, Indiahttps://newsdata.io/privacy-policy

Optional Subprocessors for Professional Services

Professional Services are optional as requested by Client via purchase order.

ProviderCategoryProduct(s)PurposeLocation of ProcessingCompany AddressCompany URL
Consumer Insight, LLCImplementation and professional servicesManaged ServicesProfessional Services (segmentation & drivers analysis, quantitative research support)KS, USA2518 W 97th Terrace, Overland Park, KS 66206None
Directive Analytics, Inc.Implementation and professional servicesManaged Services; Qualitative - Suzy LiveProfessional Services (quantitative & qualitative research support, moderation of in-depth interviews and focus groups)CT, USA*100 Corporate Dr UNIT A202, Trumbull, CT 06611https://www.directiveanalytics.com/
Displayr Inc. / Q Research Software LimitedImplementation and professional servicesManaged ServicesProfessional Services (market research data processing (i.e., analyzing and translating data into operable, helpful, and valuable information for clients))IL, USA*2045 W Grand Ave Ste B, PMB 59865, Chicago, ILhttps://www.displayr.com/
DynaSmarts, LLCImplementation and professional servicesManaged ServicesProfessional Services (market research brand tracking, quantitative and qualitative research support).TX, USA1200 SALEM PARK COURT; AUSTIN; 78745; TXhttp://www.dynasmarts.com/
Ebony Marketing Systems, Inc.Implementation and professional servicesManaged Services; Qualitative - Suzy LiveProfessional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups)NY, USA26 Bruckner Blvd, Bronx, NY 10454https://www.ebonysystems.com/
Omnivore Group, Inc.Implementation and professional servicesQualitative - Suzy LiveProfessional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups)FL, USA13577 Feather Sound Dr Ste 390, Clearwater, FL, 33762https://www.teamomnivore.com/
Trek SolutionsImplementation and professional servicesManaged Services; Qualitative - Suzy LiveProfessional Services (quantitative and qualitative research support, moderation of in-depth-interviews and focus groups)TX, USA*12836 FM 1392, Terrell, TX 75160https://www.trek-solutions.com/
Trusted Talent, LLCImplementation and professional servicesManaged Services; Qualitative - Suzy LiveProfessional Services (quantitative and qualitative research support, video and Showreels analysis and support, moderation of in-depth-interviews and focus groups).CA, USA*82526 Alda Dr., Indio, CA 92201https://www.linkedin.com/company/trusted-talent-llc-/
OpenAI OpCo, LLCImplementation and professional servicesManaged Services; Advanced Analytics and AIAutomated market research and insightsUSA*3180 18th St, San Francisco, California, 94110, United Stateshttps://openai.com/enterprise-privacy

*May also include outside the USA if the applicable services involve global data or necessitate non-USA processing
Date: April 3, 2023